Frequently Asked Questions

Do I need to be good with technology?

No—not at all. Everything is explained clearly and step-by-step, at your pace.

What if I’m not sure what I need help with?

That’s completely fine. Start with the free consultation and we’ll figure it out together.

What kind of devices can you help with?

I can help with phones, computers, tablets, and everyday technology.
 

What types of issues can you fix?

Anything from slow devices and setup problems to emails, apps, passwords, and general tech confusion.
 

Will you just fix it, or show me how as well?

Both—I fix the issue and also show you how to do it, so you feel confident next time.
 

How long are sessions?

The introduction session is 1 hour, and standard sessions are flexible depending on what you need.
 

Is there any obligation after the free consultation?

No—there’s no obligation at all. It’s just a chance to talk through your situation.
 

Do you offer ongoing support?

Yes—you can book additional sessions whenever you need help.
 

How do I book a session?

You can book by contacting us via Email, Text or Calling.
 

Do you come to me or is it online?

I offer at home and remote services.
 

What if my issue isn’t listed?

If you’re unsure, just reach out—most everyday tech issues can be helped with.